Updated November 8, 2026

Refund policy

Digital delivery

Files are available as soon as payment completes, from the download link on Payhip's confirmation page and in your receipt email.

What we cover

If a file is damaged, will not open, or the product does not match its description, contact us within 30 days of purchase. We will send a replacement or refund you.

How to ask

Use the contact page and include the email you used at checkout and the product name.

How refunds are paid

Refunds go back to the original payment method through Payhip. Banks usually post them within 5 to 10 business days.